Returns or exchanges are ONLY applicable in the following cases:
Wrong product delivered
Wrong size delivered
Product received in damaged or defective condition
⚠️ Returns/exchanges are not applicable for reasons such as dislike, change of mind, or style preference.
An unboxing video is compulsory to initiate any return or exchange.
The video must:
Start from a sealed package
Clearly show the shipping label
Show the product being opened without any cuts or edits
❌ No unboxing video = No return or exchange request will be accepted.
If the package appears tampered, damaged, or opened, DO NOT accept the delivery.
Accepted tampered or open-box packages are not eligible for return, exchange, or refund.
Requests must be raised within 24 hours of delivery.
Requests raised after 24 hours will not be entertained under any circumstances.
Once your return/exchange request is approved:
Return shipping charges must be borne by the customer, even in cases of damaged, defective, or incorrect products.
Exchanges are subject to product availability.
If the requested size or product is unavailable:
You may choose an alternative product, or
Opt for a store credit (valid for future purchases)
The following items are NOT eligible for return or exchange:
SALE products
Offer products
Clearance sale products
No return or refund will be provided in case of:
Delivery refusal
Incorrect address or pincode
Unreachable customer
Fake delivery attempt claims without evidence
To initiate a return or exchange, contact us via WhatsApp on +91 88667 96577 only.
Requests without complete information will be rejected.
Customers are requested to communicate politely and respectfully with our support team at all times.
Abusive, threatening, or disrespectful language will result in immediate closure of the support request, and the issue will not be entertained further.
We are very strict about this policy, and cooperation is mandatory to receive any assistance.
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